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Eternity Consultants (HK) Limited Ref.no. : QN
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Company Description
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ETERNITY CONSULTANTS (HK) Ltd is one of the leading licensed recruitment companies in Hong Kong, we specialize in servicing all levels of employment on permanent and temporary placement, have rich experience specific in thorough assessment & effective short-listing, with huge up-to-date database of candidates, we can react to recruit promptly.

The mission of Eternity is to provide best recruitment services for both our corporate clients and job seekers in career development. We continue to deliver what is promised, and strive to add value beyond with is expected.

Please visit our website www.hketernity.com for details.

Employment Agency License # 59006.

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Operation Manager (Air Freight)

Post Date: 19 Jul 2019

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Job Duties: Manage relationships with the 3PLs, partners, and carriers to ensure customer expectations exceeded Forecasting and carrier planning Lead and drive day to day operations ensuring all service levels are achieved Support all new service implementations working with the Senior Management team Look to achieve faster and wider choice of deliveries and returns for our customers Support the Delivery Solutions operational and IT road maps Work with the 3PL teams to ensure optimized solutions exist Work with Customer Care to manage internal relations alongside improve customer experiences Delivery Solutions Reporting Pro-active SLA and KPI monitoring and management Financial Management V managing carriers to ensure they deliver within contractual parameters Owning and conducting regular carrier reviews, managing performance alongside looking to identify opportunities Peak / holiday and seasonal planning, pushing boundaries to provide enhanced delivery propositions for our customers Able to identify cost related risk and where necessary implement corrective action Requirements: Degree Holder At least 8 years experience in freight forwarding Experience in Asia Pacific carrier market is an advantage Awareness of international carrier operations Previous experience of and a preference of working with 3PL providers alongside Multiple Carriers Experience of presenting to Senior Management level Ability to communicate affectively at all levels Project Management skills (desirable) Strong Excel and PowerPoint skills
@  Qualification  Degree
@  Yr(s) Exp  8 year(s)
@  Job Location  N/A
@  Work Location  Hong Kong
@  Monthly Salary  Negotiate
@  Job Type  Permanent

        

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