Posted 3 months ago
SI
Responsibilities:
- Implementation and support of our client’s IT Infrastructure
- Responsible for systems/technical support and administration on network, desktop/server hardware and software, and application systems
- Provide Level 1 – 3 support for incidents and problem resolution
- Interact with other team members and other teams to progress projects and incident
Qualifications:
- University degree IT / Engineering or equivalent
- 2 – 7 years’ relevant experience in technical support and administration for All Windows platforms including Microsoft Windows 7/8/10, Microsoft Office 2016/2013/2010/2007, Windows Server 2012/2008/2003 (Active Directory Administration / Group Policy), Microsoft Exchange Server
- Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching/Firewall
- Experience working with Cisco Firewall/switches
- Experience with virtualisation software e.g. VMWare
- Experience in Citrix XenApp, SQL Server, Blackberry Enterprise Server, Data Storage, SCCM, HA Cluster, Microsoft Remote Desktop Services and Cloud based Architectures will be an advantage
- Certificate Holders of CCNA, CCNP, CCIE or MCSE is a plus
- Self-starter who is confident, action and results orientated
- Must be attentive to detail, proactive and have strong troubleshooting skills
- Technical, analytical, interpersonal and organisation skills required
- English and Cantonese language proficiency is essential for this role
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Job Features
| Job Category | Information Technology (IT) |