Posted 7 days ago
Benefit: 5 days work, 9:00am – 6:00pm, bank holiday, medical insurance, dental insurance, 12 days annual leave etc
Job Responsibilities:
- Assist customers(local, oversea and mainland China)with inquiries by calls and emails
- Monitor a list of packed orders daily Create cases to notify customers of their packed orders status.
- Coordinate payment and/or shipping instructions Manage frequent follow-up to ensure shipments are arranged by the customers in a timely and accurate manner
- Chase payment for the ready orders and apply payments through system before releasing shipments
- Collaborate effectively across different departments
Job Requirements:
- Degree
- 2 years of work experience in customer service field
- Proficient in PC Skills, including Word, Excel, and Chinese Word Processing
- Fluent in written and spoken Cantonese, English and Mandarin
- Good interpersonal and communication skills
- Good at English and Chinese typing
- Immediate available
We are welcome applicants resend resumes to us even you have applied jobs in our company before.
(Personal data submitted are for recruitment purpose only.)
Job Features
| Job Category | Admin & HR, Clerk, Customer Services |