Customer Services Coordinator / Customer Service Executive – Forwarder /Logistic

Posted 3 weeks ago

Job Duties:

  • Answer customer inquiries and follow up on complaint cases via phone/email/messaging software
  • Use the system to issue invoice and update relevant information 
  • Establish good relationships with customers
  • Liaise with customers
  • Prepare reports


  • Higher Diploma or Degree holder, and 2 -3 years in customer service in forwarder or logistic or FMCG in trading
  • Self-motivated, initiative and able to work independently
  • Good Command of English, Cantonese and Putonghua
  • Good PC Knowledge in MS Words, Excel and Chinese Word Processing
  • SAP knowledge is an advantage

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Job Features

Job CategoryCustomer Services, Logistics, Freight Forwarding, Shipping, Supply Chain, Procurement

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