Customer Services Coordinator (Freight Forwarding)

Posted 1 month ago


  • Handling customer’s inquiries, claims, complaints, quotations and overseas agent correspondence
  • Following up overseas routing orders and booking from customers
  • Maintaining customer database
  • Handling all import and export shipments
  • Coordinating with operation departments to ensure customer orders are properly followed up


  • Secondary school graduated or above
  • Minimum one year’s relevant experience in handling customer correspondence / customer relations in logistics field
  • Self-motivated, proactive team player and willing to learn and take challenge
  • Dynamic and customer driven with strong communication and interpersonal skills
  • Able to work independently under pressure and work in warehouses
  • High proficiency in MS office applications
  • Good command of both spoken and written English and Mandarin
  • Immediate available is preferred

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Job Features

Job CategoryCustomer Services, Logistics, Freight Forwarding, Shipping, Supply Chain, Procurement, Sales & Marketing

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