Customer Services Coordinator – IT Software / Equipment (Key account follow up)

Posted 4 months ago


  • High Diploma or degree holder
  • Good communication and manners delivered in Cantonese, Mandarin and English
  • Good interpersonal skills and communication Skills
  • Good business sense and selling skill
  • Good organizational and time management skills
  • Fast learner with passion on new technologies
  • Self-motivated, proactive and energetic team player
  • Strong troubleshooting and problem-solving skills
  • Experience in sales related role is a plus


  • Understanding customers’ needs , maintain good relationship with customer.
  • 2 years in customer service in B2B
  • Customer visit and promoting company products/services
  • Coordinate with internal departments for customer service follow up.
  • Follow up the service contracts with customer.
  • Handle customer enquiries and complaints
  • Discuss and renew service contracts with existing customers

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Job Features

Job CategoryCustomer Services, Sales & Marketing

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