Posted 6 months ago
Responsibilities:
- Assist in managing and optimizing e-commerce platforms (e.g., HKTVMall, Amazon, etc.). Upload and update product listings, including descriptions, images, and pricing.
- Monitor and process online orders efficiently. Coordinate with logistics and warehouse teams to ensure timely order fulfillment.
- Respond to customer inquiries via email, chat, or phone. Handle returns, refunds, and resolve customer complaints.
- Tracks social media data, maintains databases and prepares report
- Advertising campaigns on social media, including Facebook, Instagram and YouTube
- Contact KOL/KOC/brands for crossovers
- Ability to coordinate and perform video shooting, editing is an advantage
- Handle ad-hoc duties as assigned
Requirements:
- Bachelor in eCommerce / Business or related disciplines.
- 3-4 years of experience in e-commerce operations, customer service, or a related role.
- Familiarity with e-commerce platforms is preferred.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Basic understanding of SEO, Google Analytics, and digital marketing tools.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to multitask and work in a fast-paced environment.
- Knowledge in Adobe Photoshop and online marketing tools including Google Analytics, Google AdWords, Facebook Power Editor will be an advantage
- Good command of written & spoken English and Chinese.
We are welcome applicants resend resumes to us even you have applied jobs in our company before.
(Personal data submitted are for recruitment purpose only.)
Job Features
| Job Category | E-commerce, Digital Marketing |