Ecommerce Executive / Senior Ecommerce Executive – 5 days must – Market place – Tmall / JD

Posted 8 months ago
  • Diploma
  • 6-8 years in ecommerce in Fashion / Consumer product
  • Good in English and Chinese; Mandarin a plus
  • Fully responsible for daily operation in APAC marketplace platforms
  • Manage online platforms including order management, order forecast, fulfilment, inventory management
  • Taking full ownership of SKU optimisation and product page content management
  • Actioning new product uploads for new season range launches
  • Perform competitive analysis and calculations to plan and develop merchandising strategies that maximize customer interest and sales goals
  • Monitor stock movement and assist in maintaining appropriate inventory levels
  • Creating and implementing promotional calendars to drive sales at key periods
  • Support on marketplace ads to maximise sales potential and ROI
  • Ensuring customer queries are answered promptly and effectively via chat, email and phone, maintaining live chat availability and a swift response time
  • Responsible for daily/weekly/ monthly E-commerce sales performance reports
  • Liaising with TP and repairing centre for repairing issues for customers from JD, Tmall

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Job Features

Job CategoryRetailing, Sales & Marketing

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