Frontline Staffs Trainer / Retail Operation Executive

Posted 6 months ago

Business: Ladies wear retailer with 25 shops in Hong Kong

Responsibilities:

  • Lead retail team in performing daily operation of all the stores in Hong Kong, including planning & implementation of shop operations, manage frontline staffs, inventory control, POS management, visual merchandising as well as delivering outstanding customer service
  • Take charge of manpower management, including performance management, coaching, motivating as well as provide on-the-job training for frontline staffs
  • Formulate, update, and implement comprehensive training plans for frontline staff
  • Coordinate training activities, including the creation of training materials and resources.
  • Analyze training data and prepare reports to evaluate the effectiveness of programs.
  • Maintain accurate training records.
  • Handle ad-hoc projects by assigned

Requirements:

  • Higher diploma or above
  • Minimum 5 years’ solid store operations or supervision experience in the retail industry
  • Good team player with excellent interpersonal and communication skill and strong problem solving skill
  • Can-do attitude, hands-on, result-oriented, independent and strong sense of responsibility
  • Immediately available is preferred

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Job Features

Job CategoryAdmin & HR, Clerk, Retailing, Sales & Marketing

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