IT Specialist / Senior IT Specialist – Microsoft O365

Posted 7 months ago

Job Description

  •        Manage and monitor Office 365 services and desktop support (Laptops)
  •        Formulate and create Office 365 SharePoint sites for domain users and external client access
  •        Administer and support Office 365 Azure and Exchange policies
  •        Maintain a highly secure system through proper configuration and system access monitoring
  •        Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint
  •        Troubleshoot and resolve issues with user access to cloud services
  •        Monitor and communicate to stakeholders the performance of the services.
  •        Deliver a consistent process for incident and problem escalation along with resolution
  •        Assist with the creation of policies around the proper use of Office 365 services and support.
  •        Administer and support Office 365 and MS Exchange policies
  •        Provide AV, Teleconferencing, Video Conferencing, etc. technical assistance
  •        Administer and support system backup and disaster recovery processes
  •        Maintain inventory of equipment and software licenses.
  •        Support installation, configuration, and support of Microsoft Office 365 on various platforms
  •        Contribute to the resolution of incidents, problems and other core operational aspects of services management.


  •        Bachelor’s Degree in Information Technology or equivalent work experience
  •        Working experience in Office 365 administration
  •        Office 365 administration experience
  •        Office 365 SharePoint Administrator experience
  •        Microsoft certifications a plus
  •        Proficient knowledge of Windows operating systems
  •        Have previous experience in migration projects from on-premise system to Office 365
  •        Practical experience managing and supportiing M365 services such as Teams, Sharepoint Online, OneDrive (Microsoft Exchange operations is not required) is a plus
  •        Good command in oral and written communication skills in English, Chinese, Mandarin

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Job Features

Job CategoryInformation Technology (IT)

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