IT support officer / IT Support Specialist – 5 days works – Sourcing office

Posted 5 months ago

Sourcing office

Main tasks and duties include:

  • Handle system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of information systems including Microsoft AD, Exchange email, VM platform and endpoints system
  • Manage system storage and backup, and restore the operations
  • Assist in planning and implementing systems and network integrations
  • Configure security settings or access permissions
  • Analyze and report computer system security breaches or attempted breaches
  • Liaise and coordinate with vendors, suppliers and service provider
  • Evaluate and implement new technologies and platforms to resolve business challenges
  • Timely respond and handle business requests/ system & user support


  • Degree holders in Information Technology / Computer Science
  • Min 3 years solid working experiences in sizeable firm
  • Solid hands-on experience in Microsoft Active Directory, Group Policy Objects (GPOs), Microsoft Exchange, Office 365, WSUS / SCCM
  • Strong infrastructure skills in Server, Windows, VMWare and SSL VPN
  • Experience in the administration of Azure Cloud and Office 365
  • Good knowledge of enterprise network, QOS, routing, switching and IP addressing
  • Detail-minded, committed to work and able to prioritize effectively
  • Well organized and able to work independently under pressure and tight deadlines
  • Strong analytical skills and time management skills
  • Proactive and self-motivated to work independently and efficiently
  • Team player with effective communication skill
  • Good command of written and spoken English, Cantonese and Mandarin

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Job Features

Job CategoryInformation Technology (IT)

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