QC Manager – Hardgoods / Sundries / Household / Toy / Home decor

Requirements

• Key Responsibilities
  • Quality Management System (QMS): Develop, implement, and maintain comprehensive quality strategies, protocols, and SOPs (Standard Operating Procedures).
  • Supplier & Factory Audits: Conduct factory evaluations and supplier audits to evaluate quality systems and compliance.
  • Inspection Oversight: Review and approve pre-shipment inspection (PSI) reports and laboratory testing results.
  • Team Leadership: Supervise, train, and mentor QC inspectors, technicians, and supervisors, fostering a culture of quality awareness.
  • Defect Management: Investigate product quality issues, conduct root cause analysis, and implement corrective and preventive actions (CAPA).
  • Regulatory Compliance: Ensure all products comply with relevant industry regulations and safety standards.
  • Reporting: Track key quality metrics and report to senior management on quality performance, risks, and improvement opportunities. 
   Requirements and Qualifications
  • Education: Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related technical field.
  • Experience: Minimum of 5–7 years of experience in quality control/assurance, with 2+ years in a management role, preferably in consumer goods or third-party inspection firms.
  • Technical Skills: Deep knowledge of quality tools, inspection methods, and, in some cases, product-specific testing.
  • Certifications: Six Sigma, ISO 9001 auditor certification, or equivalent is highly desirable.
  • Languages: Strong verbal and written communication skills in English; Cantonese/Mandarin is often required in the APAC region.

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