Posted 3 weeks ago
Duties:
- Customer Relationship Management & ERP database maintenance.
- Coordinate with Sales, Finance, and customer to enter appropriate account information. Follow screening process for new accounts.
- order creation in ERP system
- collaborate with Operations departments or some other internal team on product availability and shipment arrangement
- Feedback shipping schedule of orders to customer via Salesforce
- prepare quotes and proforma invoices for customer orders, ensuring pricing, product, and quantities are correct
- Processing billing requests in ERP system and handle invoices submissions to customers
- Generating daily reports from ERP system
- Prepare daily Sales Reports regarding open/shipped and backlog orders.
- Prepare data of shipped orders with contact information and send for transactional survey on a weekly basis.
- Return Materials Authorization for post-sale services.
- Other duties as required by supervisor
Requirements:
- Tertiary education with related working experience
- Minimum 3 years of experience in Sales Admin
- Salesforce, SAP and other ERP system knowledge is an advantage
- Capability on email communication in English effectively
- Attention to details
- Ability to handle multi-tasks
- Intermediate level of Microsoft Office tools
- Experience with order entry is essential
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Job Features
| Job Category | Admin & HR, Clerk, Merchandising, Purchasing, Sourcing |