Senior Infrastructure Specialist (MNC, in-house, perm., Asia Pacific)

Posted 3 months ago

Sourcing office

Benefits: Bonus, 9:00am- 6:00pm, 12 AL, 5-day, medical, etc


Responsibilities:

  • Report to Foreigner – Director 
  • Implement network infrastructure and computer operating environment plan in support of company systems and process needs while maintaining consistency with company networking, operation practices and company strategy.
  • Troubleshoot and speedy resolution of networking, operating software and hardware problems with all internal and external parties including vendors, factories and IT service providers.
  • Provide effective response on daily IT help desk services and troubleshooting to the end-users.
  • Maintain accurate records of access security for the GSS systems.
  • Liaise with the infrastructure service providers and monitor project status to ensure on-time and on-target delivery.
  • Ensure the stability and performance of infrastructure, network, and operating software.
  • Take ownership of incident resolution, analyze services call, determine the best solutions and implement quality IT services according to company standard operating procedures. 
  • Insure network and system operating environment stability to maintain maximum uptime.
  • Monitor the application database to maintain the completeness and data integrity of the systems in an efficient manner.
  • Provides responsive and effective support on data analysis as necessary.
  • Assist in IT and system testing as necessary.
  • Maintain accurate inventory of IT hardware and operating software assets.

Requirements:

  • University graduate in MIS/IT or related disciplines
  • 3 to 5 years of experience in network infrastructure setup and operations support.
  • Experience in WAN/LAN operating environment of Microsoft based servers.
  • In-depth experience in Microsoft and network technology products like MSCE or Cisco certification is an advantage.
  • Experience in internet / intranet & Oracle database is preferred.
  • Experience working in regional office of MNC, sourcing industry is preferred.
  • Strong technical, analytical and problem-solving skills. 
  • Excellent attention to details and strong computer literacy skills.
  • Strong interpersonal skills, with the ability to engage stakeholders at all level.
  • Proactive with effective time management skills, self-motivated and well-organized.
  • Good in English, Cantonese and Mandarin preferred.

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Job Features

Job CategoryMerchandising, Purchasing, Sourcing

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