Senior Infrastructure Specialist

Posted 3 weeks ago

Job Description

Headquartered in Northern Europe, our client is a retailer with 100+ stores in Europe. Its HK office is looking for qualified candidates to fill the following position:

Benefits: Bonus, 9:00am- 6:00pm, 15 AL, 5-day, medical, etc

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Responsibilities

  • l   Define new infrastructure systems (Asia Pacific) commonly with the Group IT following standards.
  • l   Responsible for assuring business users that desktop support are provided efficiently and timely.
  • l   Provide on-site or remote access diagnosis and resolution of computer hardware and software problems..
  • l   Develop and document strategies for support process improvement, and contribute to the change management process.
  • l   Manage IT assets in Asia offices.
  • l   Provide ad-hoc non-office hours support if required.
  • l   Implement, support, monitor and maintain infrastructure (both hardware and software) and services in data center and all Asia sites.
  • l   Design and implement procedures and technologies to deploy system upgrades, maintenance fixes, and vendor-supplied patches.
  • l   Conduct infrastructure capacity and performance analysis across multiple platforms and suggest improvement.

Requirements

  • l   Relevant experience in IT infrastructure and operations support to overseas offices.
  • l   Experience in technical analysis, implementation, configuration, and upgrading of network infrastructure consisting of LAN/WAN equipment, switches, routers, wireless infrastructure, HP server and storage infrastructure.
  • l   Experience in Microsoft Server technology and infrastructure platforms including Windows server operating systems, messaging (Exchange), database (SQL), SharePoint administration, web proxy, TCP/IP, DHCP, DNS, Active Directory, IM (Skype for business) and Remote Desktop Services.
  • l   Knowledge in system patch deployment, WatchGuard, Symantec, SAN, VMware, vSAN or HCI solution.
  • l   Knowledge in ITIL and ITSM methodology and implementation.

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