Senior IT Support Engineer / IT Support Supervisor – 5 days works

Posted 1 month ago

Duties:

  • Monitor VM farm and host 
  • Troubleshoot the user desktop technical problem 
  • Troubleshoot the desktop and server problem form the ticket system request
  • Control Email Gateway (Barracuda, Cisco ESA) 
  • Contact Vendor to provide maintenance services
  • Troubleshooting (MPLS, VPN, Metro E) 
  • Handle Domain controller, Ms Exchange server, Windor Server, Lync and Share point server, Database Server
  • Monitor Network Issue (Juniper Firewall, Cisco switch, Sonicewall Firewall and Spam Mail firewall)
  • EDR control (sentinel one and Sangfor)

Requirements
 

  • High Diploma in Computer Studies, Information Technology or other related disciplines
  • 6 years experience in IT Support & System admin role
  • Good command of English, good in mandarin
  • Good interpersonal and communication skill
  • Self-motivated, independent, hardworking and able to meet tight schedule

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Job Features

Job CategoryEngineering, Information Technology (IT)

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