Customer service Coordinator / Customer Services Executive – Trading

Posted 1 month ago

Benefit: 5 days work, 9:00am – 6:00pm, bank holiday, medical insurance, dental insurance, 12 days annual leave etc

Job Responsibilities:

  • Assist customers(local, oversea and mainland China)with inquiries by calls and emails 
  • Monitor a list of packed orders daily Create cases to notify customers of their packed orders status. 
  • Coordinate payment and/or shipping instructions Manage frequent follow-up to ensure shipments are arranged by the customers in a timely and accurate manner 
  • Chase payment for the ready orders and apply payments through system before releasing shipments 
  • Collaborate effectively across different departments

  Job Requirements:

  • Degree
  • 2 years of work experience in customer service field
  • Proficient in PC Skills, including Word, Excel, and Chinese Word Processing
  • Fluent in written and spoken Cantonese, English and Mandarin 
  • Good interpersonal and communication skills
  • Good at English and Chinese typing
  • Immediate available

We are welcome applicants resend resumes to us even you have applied jobs in our company before.
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Job Features

Job CategoryAdmin & HR, Clerk, Customer Services

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